If something is wrong, we want to check it. Send contact@pocketplain.com the article URL, the disputed statement, and the strongest supporting evidence you have. A regulator's document, official tax guidance, or original product terms are particularly useful. You do not need to agree with our conclusion to report a factual error.
How we assess a report
Thiago Costa is responsible for the review. The editor should compare the published wording with the underlying source, check the relevant date and jurisdiction, and distinguish an error from a later change in the facts. We may request clarification. A serious accuracy concern can justify temporarily removing an article while it is investigated.
We do not guarantee a fixed response time, and contacting us does not suspend a legal, tax, or product deadline. Please keep account numbers and other sensitive details out of your message.
What readers should see
A material factual correction should include a dated note explaining the incorrect point and the corrected position. If the change affects a conclusion, calculation, or key takeaway, that consequence should be explained too. We should preserve the original publication date and show the date of the substantive update.
Spelling, formatting, and broken link repairs may be made without a formal correction note when they do not change meaning. A new rate, rule, or provider term can require an update even when the earlier article was accurate at publication. Label that as an update rather than rewriting history.
Withdrawals and sample content
If an article cannot be supported, it may be withdrawn. Where practical and lawful, a notice should explain the reason without repeating harmful personal information. Advertisers and affiliates do not have a right to suppress a supported correction.
Demonstration content remains subject to accuracy checks, but its sample label must remain visible. Removing a sample label is not a substitute for sourcing, editor review, and publication approval. Rates, dates, and fictional outcomes must never be silently presented as verified reporting.
For broader standards, see the editorial policy.